Hacking is nothing new especially for people who work online. I have been using MoneyBookers (a payment processor) since long and have a quite good experience with them. As PayPal doesn’t support Pakistan, so, MoneyBookers is good payment alternative.
Lets get back to the story. I recieved a sum of middle $$$ from someone on 14th of January and I did not login to my account since then. Last night I logged in to my account and fewwwwww…. all money was gone (well not all… the guy left $1.5 there). The ‘hacked transaction’ took place on the vary next day of payment, 15th of January. I did not receive any receipt or payment acknowledgment. MoneyBookers locked my account because they thought, there was a security breach.
I called MoneyBookers customer support center and they told me that they had an idea that I did not authorize this payment and they locked my account BUT the money was gone to another account. They managed to send me back a portion of payment ($30.68) but the remaining amount, according to the customer representative is out of MoneyBookers system. I do understand that once the payment is withdrawn to Bank account, it is not possible to reverse it. So, in short, the remaining amount is not recoverable.
I thought, if I were a victim of Phishing site attack – dummy sites that provide the original website interface and when user put information into it, hackers receive it. I never click on links to go to payment processors website so, it was quite confusing for me. The person knows my email+ password+ date of birth. If you have used MoneyBookers, you would know that to release a payment, person has to confirm the Date of birth. Anyways, this is how these hackers work so, nothing astonishing.
My MoneyBookers is still locked and I have provided them the required documents. I am sure, my account will be unblocked soon.
To MoneyBookers users; change your primary email address and password!
Update: Its now more than 48 hours I have contacted MoneyBookers Support, but my account is still locked. I called them again and they said that it would take another 24-48 Hours (previously they told me 24 hours).
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That’s a bad news. How much did you loss exactly (if you don’t mind sharing)?.
This is really a bad news. Well… when we work online, we have to face these type of issues. I am sure you will earn more than what you lost. InshaAllah. Best of luck!
As I mentioned in my post that they were some middle $$$.
Thank you for your concern.
Thank you for dropping by leaving a comment Umer. I really appreciate your concern.