Beware! Fake Antivirus May Offer Live Customer Support

Live PC Care an imitated antivirus program is now offering Live Support to boost their sales. Researchers at Symantec say, once this fake anti-virus product is installed on the computer, users get a false message of their machine being infected by various malwares (This is how fake software like this work). Latest addition to this anti-virus program is “Live Support”.

Live Support button redirects you to a real human agent who tries to convince you to purchase the full version of the software, which is nothing but a try to rack in some money from simplicity of users.

Another similar company known as “Innovative marketing” was using the same technique for the product “WinFixer”. A support center was operated to provide support but the main purpose was to convince users to upgrade to full version.

These fake anti-virus programs have been discomforting in the past. An annoying pop-up installs the software convincing people that their computer has been infected.

43 Million Fake antivirus installation attempts were observed by Symantec from July 2008 to July 2009.

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