Nexus One Smart Phone! Google Under Complaint Umbrella

Google is facing a series of complaints from Nexus One Smart phone users. “Nexus One” smart phone was launched on January 5, 2010 and could be used with any mobile network.

Buyers are left confused as Google only provided an email address for the support/complaint purpose which isn’t sufficient at all. People on different chat forums asked to add “telephone support” to serve the purpose.

Nexus OneSupport forum provided by Google is swarmed with complaints and questions. Already subscribed T-Mobile users want to know whether or not they could get Nexus One for the discounted price.

Google is taking too much time to respond to the queries, many people said. On contrary Google says, they will only reply through Email and it could take 2 days to answer a query/complaint.

Around 500 people complaint about the 3G Wireless Network support. Many others reported a bug in data transfer from other mobile phones to Nexus One.

Google on the other hand says, they have launched Nexus One with their fellow companies so they could provide support on different channels.

Nexus One could be purchased directly from Google for USD 529. People in United States can get Nexus One with T-Mobile’s contract for USD 179. Vodafone will be providing this smart phone in England (Prices are yet to be disclosed).

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