Update: PTCL WiFi Router Is Not Yet Deployed

SadPTCL Broadband recently started providing WiFi Routers for an additional rental of Rs. 200 per month. I also requested for the router as mentioned in my earlier post how PTCL Wifi Router. I applied for it on Jan 29, 2010 but they are yet to deploy the router. I contacted PTCL help center couple of times and they told me that my request was being forwarded and someone from the relevant exchange will contact me soon. More than 10 days have passed and I am still waiting for that ‘soon’ she kept telling.

I tried to call the relevant exchange to know the status of my application but their numbers were busy. Looks like they have a lot of orders… I will again try to contact them tomorrow and let you guys updated. The standard day of providing and installing WiFi router is 8 days. Come on PTCL, give me the WiFi router!

Update: I finally got a chance to talk to the relevant exchange and they told that they haven’t been provided the WiFi routers yet and asked me to call after 3 days.

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One Response to "Update: PTCL WiFi Router Is Not Yet Deployed"

  1. Waheed says:

    PTCL customer support sucks. They don’t have routers in stock and are advertising it… What rubbish!

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